About Xcotton
\nXcotton is a licensed cross-border e-commerce insurance provider operating in the US, Hong Kong, China, France, and the UK. We are a subsidiary of Shouhui Group (a Hong Kong-listed company). Our flagship product, Xcotton Post Purchase Guard, embeds Shipping Protection, Return Assurance, and Extended Warranty directly into checkout via Shopify and other e-commerce platforms, underwritten in partnership with AIG .
\n \nThe Opportunity
\nOur China sales team is mature and high-performing — a proven product, a battle-tested playbook, and a training system that consistently turns new hires into top performers. We're now hiring our US sales professional to open up the market: US-native, DTC merchants and brands from Shopify and etc. You'll inherit a product and sales methodology that already works — your job is to adapt it and build the relationships, trust, and channel network needed to win this new segment.
\n \nWhat You'll Do
\n• Prospect and close mid-market to enterprise US-native DTC merchants shipping (a segment distinct from our existing Chinese-seller customer base)
\n• Bring and activate your own network of US e-commerce merchants and DTC brands — this is one of the most important things you'll bring to the role
\n• Build a channel partner network among US players (Shopify agencies, 3PLs, logistics providers, e-commerce consultants) to reach merchants outside our current network
\n• Adapt our proven China sales playbook and pitch to resonate with US-native brand owners and decision-makers
\n• Manage key accounts, lead business reviews, and drive renewals
\n• Collaborate with Product & Underwriting teams (US & China) to feed back what US merchants need
\n• Represent Xcotton at industry events (Shoptalk, IRCE, etc.) to build presence in the US merchant community
\n \nWhat You Bring
\n• 3–5 years of B2B sales/business development in e-commerce, logistics, insurtech, or fintech
\n• Proven track record selling to US-based DTC or e-commerce brands — ideally outside cross-border-Chinese-seller circles
\n• A genuine, active network of US merchants, agencies, or 3PLs you can bring to the table from day one — this matters more to us than years of experience alone
\n• Comfort being the first to open a new market segment, backed by a company with a strong product and training foundation
\n• Willingness to travel up to 40%; legally authorized to work in the US
\n• Preferred: experience with shipping protection, return assurance, or extended warranty; familiarity with the Shopify ecosystem
\n \nCompensation & Benefits
\n• Base salary: $100,000–$140,000
\n• Target commission: $40,000–$70,000 (uncapped)
\n• OTE: $140,000–$210,000+
\n• Benefits: Medical, 401(k) match, home office stipend, flexible PTO
\n \nWhy Join Xcotton
\n• Backed by a product and sales system with a proven, high-performing track record in China — you're not starting from zero on methodology, just on market
\n• Strong onboarding and training support — our China team's training system has a track record of getting new sales hires to full productivity fast
\n• Fully licensed and compliant — no regulatory uncertainty
\n• Underwriting partnership with AIG and backed by a publicly listed parent company — stability with long-term vision
\n• Uncapped commission with high earning potential
\n• Remote-first — work from anywhere in the US
\n \nLocation: Orange, California (remote candidates welcome) | Travel: ~30–40%
\n \nNote: We're also building out our Customer Success function in parallel — a
\npost-sales role focused on onboarding, retention, and account growth for
\nkey merchants. If your background is stronger in account management/customer
\nsuccess rather than net-new sales, mention this in your application and
\nwe'll route you to the right conversation.
\n \nTo Apply
\nSend your resume and a short note on your relevant experience and existing
\nnetwork of US e-commerce merchants to lisasun@xcotton.cn
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